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BBB ALERT: Better Business Bureau reminds consumers to be mindful of online transactions on Cyber Monday – The Stanly News & Press

BBB ALERT: Better Business Bureau reminds consumers to be mindful of online transactions on Cyber ​​Monday

Published on Saturday, November 26, 2022 at 3:11 p.m

The following is from the Better Business Bureau:

The Monday after Black Friday, also known as Cyber ​​Monday, has become one of the best shopping days of the year. But like so many other things in 2022, not all deals will be on Cyber ​​Monday only. Retail experts predicted that much of the online shopping activity and special holiday sales started as early as Halloween and may continue throughout the holiday season.

But shopping online – including on Cyber ​​Monday – has risks. Beware of misleading advertisements, similar websites and untrustworthy sellers. The following tips will help you shop online this holiday season so you can maximize your savings while keeping your personal information and hard-earned cash safe.

• Beware of fake advertisements and fake websites. If a company is selling the most popular item of the year for a price that seems too good to be true, it probably is. Beware of false advertisements and keep a close eye on the web address in your browser. Scammers like to create lookalike websites that appear to be from a trusted retailer at first glance. Make sure websites use the correct spelling of a business name and have legitimate contact information and customer service numbers.

• Shop only from trusted sellers on secure sites. Be wary of companies you don’t know. Check their BBB company profile BBB.org, view the rating and read customer reviews. In addition, make sure that any web page you buy from is safe. Secure web addresses start with HTTPS:// and not just HTTP://. Never enter personal or credit card information in forms on unsecure web pages.

• Keep your antivirus software up to date. Make sure you have antivirus software installed on your computer or mobile device and that it is up to date. This helps you avoid unsecure websites and pop-up phishing scams and keep your personal information safe.

• Price check before you buy. Dozens of online retailers claim to have the best price on an item, but their offers can be misleading. Do your homework by comparing prices. Remember that the best deal may not be the real deal.

• Take advantage of rewards and loyalty programs. Check your credit card rewards program for special points offers that can add up on Cyber ​​Monday and during the holiday season. Make purchases using loyalty programs; many major retailers have them.

• Use your credit card. It’s always best to make online purchases with your credit card. If any shady charges crop up later, you can dispute them through your credit card company. Debit cards do not offer the same protection. Never make purchases from online merchants by giving them prepaid cards or transferring money.

• Understand the return policy. Online store policies may change for Cyber ​​Monday offers. Read the fine print before you buy. Understand the return or exchange policy for the specific item you wish to purchase. Please note that stores may not allow returns on items that have a “sale” or “sale”. Be sure to get gift cards so the recipient can return or exchange the item if necessary.

• Beware of phishing attacks. Busy schedules and increased purchases make it easier to miss and fall victim to a phishing scam. Beware of unsolicited emails, texts, phone calls or letters. These messages may claim that you have a free gift waiting for you or that there is a problem with a delivery. You just need to click on a link or provide your personal information. Avoid phishing attacks by ignoring suspicious correspondence and calls from unknown phone numbers.

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