RICHFIELD – In the sea of insurance and Medicare options, shoppers often encounter quite a bit of confusion and pitfalls. According to Mark Malloy, sales manager at Richfield-based Packard Agency LLC, having a partner to traverse those waters can be vital.
“There are a lot of options – a lot of material is sent in the mail, on TV, online – and a lot of people are trying [shop] himself,” he said. “We can narrow plans down to your needs. Insurance is a foreign language to most [but] we speak it very well.”
Founded in 1979, Packard Agency, located at 4199 Kinross Lakes Parkway, is a distributor of individual, Medicare, and collective employer benefits products. In addition to distribution, PackAgency develops marketing programs to help agents find new customers and provide them with ongoing support services, according to the company’s website at www.packardagency.com.
Malloy said Packard Agency works with most major insurance companies and the company’s “typical customer” is someone looking for an individual health insurance plan, as well as people age 65 or older who qualify for Medicare coverage plans. He added that Packard Agency also serves 62- to 65-year-olds who are disabled and eligible for Medicare, and that the agency also offers annuity investments for clients.
The company is developing plans for Medicare supplements, Part D and benefit plans; individual care plans; collective employee benefits; life, dental and eye insurance; travel insurance; and short-term medical plans.
On the individual health insurance side, Malloy said employee health insurance is still the norm for the majority of individuals, but Packard Agency can also provide guidance on these plans.
“There are still plenty of people covered by their employers and that’s our first recommendation,” he said. “But for some [an employer provided plan] makes no sense or is too expensive.”
Malloy added that Packard Agency also offers plans for sole proprietors and small businesses.
Aside from more than 40 years of experience in the insurance industry, Malloy said Packard Agency’s personalized service also sets the company apart from other agencies.
“What sets us apart, number one, is that we are a local company,” he said. “We do business in other states, but 95% of our business is in Ohio.”
Malloy said Packard Agency provides free advice and that “clients will never pay us a penny.”
“We get paid by the insurance companies when we write a plan,” he explained.
He added that the insurance industry is currently in the middle of the “busy time” of the year, with the Medicare open enrollment period for most Medicare recipients running until Dec. 7. The open enrollment period allows both new and current recipients to make changes to their plans.
Packard Agency business hours are weekdays from 8:00 AM to 6:00 PM, but agents can also meet with clients on Saturdays by appointment. For more information, visit the website or call 330-659-9331.
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